5 / 5

reviewed by CarolyG
"Brilliant Service"
Thoroughly recommend Nicola Jane. The orders arrive quickly but also returns are dealt with quickly & with no fuss.
5 / 5

reviewed by anonymous
"First Rate"
Just wanted to say the service is fab. Free returns, No rush to return if you have to, and delivery is really prompt. Great company, keep up the good work.
5 / 5

reviewed by Maz
"So Helpful! Excellent Service"
I have called for advice several times and have always received professional, constructive and compassionate assistance. Delivery prompt and no issue with returns
5 / 5

reviewed by anonymous
"Great Service"
Bra arrived two days after my order was placed, despite Covid and despite Postal “difficulties”. Can’t be faulted. Thank you.
5 / 5

reviewed by Margaret Scott
"Lovely Bra"
Maisie bra is a good fit. Prosthesis fists well into pocket. love the colour ordered blush.
lovely bra - thank you
5 / 5

reviewed by anonymous
"Excellent"
Excellent service and products. Highly recommend Nicola Jane
5 / 5

reviewed by Pauline
"Perfect"
Fast and efficient service, very impressed with the way the order was dealt with, have just ordered another one today. Would definitely recommend your company to others.
5 / 5

reviewed by Medina
"Excellent Service"
I sent back the first breast form I ordered on a Friday as it wasn't quite right, and received the replacement the following Wednesday! Very impressed, thank you.
5 / 5

reviewed by Joy Barrell
"Service"
I always purchase my bras from Nicolajane and cannot recommend them and the bras enough. Delivery time is very good and any returns are dealt with promptly.
5 / 5

reviewed by Julie
"Excellent Customer Service!"
The lovely lady that dealt with my query and concerns in regard of my elderly mother was factual and empathetic. Because of Covid there was a bit of trial and error for size/fit on my side but ordering and returns were quick and pain free.
5 / 5

reviewed by Charlie
"Wonderful Service"
I have made two orders over the phone and on both occasions I have had the most wonderful service. As a trans person it is so pleasant to not be judged, and treated as a valued customer.

I thank the staff at Nicola Jane for their professional efficient and friendly service
5 / 5

reviewed by Caroline G
"So Impressed"
Ordered my first ever Beth bra from my bed early one Friday morning. Received an email at 11.30 to say it had been despatched! Arrived on the Monday. Wow!
5 / 5

reviewed by anonymous
"Fast Delivery"
When I ordered my item, we had just gone into lockdown and I thought that would quite rightly delay the delivery, but it came really quick. Thanks so much!
5 / 5

reviewed by Wendy
"Excellent"
Never had a problem with purchases.
5 / 5

reviewed by anonymous
"Excellent Service"
I have been buying from Nicola Jane for 13 years, since my mastectomy. Initially I needed help and guidance and nothing was too much trouble for the lovely staff. Since then I have purchased many bras from this firm and the service has been second to none on each occasion. Well done Nicola Jane.
5 / 5

reviewed by anonymous
"Great Customer Service"
Ordered Wrong Size Online By Mistake. Order Amended By Phone Very Easily. Too Small When Arrived. Replaced With Larger Size Promptly And Without Any Trouble. Overall Great Customer Service
5 / 5

reviewed by Colette
"Excellent Service"
I placed my order on a Thursday night and received an email on Friday saying my order was despatched. I took delivery by post on Monday morning. Excellent service and great product.
5 / 5

reviewed by Julia
"Very Helpful"
Great customer service! I wasn't sure which bra to go for but the lady I spoke to was really helpful and advised me which bra would be best for me. Thank you Nicola Jane!
5 / 5

reviewed by MARY ANN MOORE
Review
The service from Nicola Jane is excellent recieve my package in a few days .
5 / 5

reviewed by sandra tipping
"Front Fastening Bra With Silver"
Very good service. i needed to speak to someone on the phone it was nice to be able to contact someone and the person was very helpful and obviously sensitive to my situation just what's needed at times like this. Also the goods arrived within the time limit as promised, communication by email very good.
5 / 5

reviewed by anonymous
"Prompt, Problem Free Service"
Product arrived promptly. Website very easy to use.
5 / 5

reviewed by Heather Bennett
Review
Wonderful service. Items arrived within 2 days.
5 / 5

reviewed by Barbara O'Neill
"Excellent Service"
I was very impressed by the efficient service and prompt processing and dispatch of my order. It arrived in New Zealand in a very quick time and I was also very happy that I could order a replacement swimsuit before the return one was received by you with absolutely no hassle.
5 / 5

reviewed by Barbara
"Very Good Service"
Easy to use website and good and fast service
5 / 5

reviewed by Pamela Kibble
"Fast, Professional Service"
I really appreciated the quick service I received in ordering from Australia - product arrived in 8 days which was excellent
5 / 5

reviewed by anonymous
"Excellent"
The staff and service is excellent. Kind and knowledgable. Really helpful. I had wasted money buying mascetomy bras elsewhere. Will stick to Nicola Jane!
5 / 5

reviewed by Anna Mason
"So Helpful"
I cannot thank NJ enough for their service and helpfulness I felt very insecure as I struggled with the heat and my expensive Gel boob but thanks to a lovely lady on the helpline and the astonishingly good returns service (wrong size first time) I am now happy and comfortable. This is the second time you have turned up trumps and yes I will recommend you.
5 / 5

reviewed by anonymous
"Fast And Efficient Service"
I received my product in Australia promptly and packaged properly. Though the product was not quite what I was searching for I would highly recommend Nicola Jane.
5 / 5

reviewed by anonymous
"12 Years Of Buying With Nicolajane"
Excellent!
5 / 5

reviewed by Jan
"Good Service"
Very good efficient service. I had to return an item as I had bought the wrong size. Not a problem, new size sent very quickly.
5 / 5

reviewed by anonymous
Review
The customer service is always fast and very efficient. I have used Nicola Jane for about 6 years and have never had a bad result
5 / 5

reviewed by Jacqueline Lawrance
Review
As always the delivery and communication was excellent.
5 / 5

reviewed by John Hennessy
"The Nicola Jane Team Are Excellent"
Gemma and many contacts at Nicola Jane have been understanding, supportive and helpful to me. Good customer service is appreciated, and I remain loyal to this brand not only because the product quality is great, but that the customer service goes hand in hand with it.
5 / 5

reviewed by Patricia Taylor
"Excellent"
Quick and easy ordering process, good communication and prompt delivery
5 / 5

reviewed by anonymous
Review
Amazing turnaround time for every order I have placed on line or by phone.
5 / 5

reviewed by Ada's nana
"So Comfortable"
I wondered when a pocketed comfort bra would come on the market. When I saw this I purchased straight away. With no hooks and a seamfree design it is the ultimate comfort bra. I have experienced pain in my back and underarm since having my mastectomy, this bra has reduced that pain considerably. It is not suitable for some 'v' neck tops but other than that it is perfect.
5 / 5

reviewed by Dana Fratila
"Accurate And Reliable."
I have been buying mastectomy products from you for a number of years. Every time, the order was correctly and completely delivered, in a timely manner to this end of the world. Also, the questions I asked through email were kindly and thoroughly answered. Thank you.
5 / 5

reviewed by Vivienne Merryweather
"Excellent Service"
the service I receive from Nicola Jane is always excellent. This product arrived very quickly and well packed.
5 / 5

reviewed by Pearl Margerison
"Professional And Helpful Service"
Have dealt with Nicola Jane since 2008 and have to say the service and goods received are both excellent. Nothing too much trouble when needing help or guidance. Many thanks to all the staff
5 / 5

reviewed by anonymous
"A Promise Kept!"
A very prompt, efficient service. Would recommend.
5 / 5

reviewed by anonymous
"Super Fit!"
Excellent quality and very supportive fit.
5 / 5

reviewed by Cheryl
"Fabulous Bra"
I've been buying theses bras for the past 5 years. I have them in all colours .. It's comfortable and the lace gives me confidence as I know Sit close to my chest if I lean forward. Disappointed that this bra will be discontinued.
5 / 5

reviewed by Eileen
"Excellent Service"
I have purchased several items, prostheses and swimsuits from Nicola Jane over the past 6 years. The service is second to none. I have telephoned for advice and have found this really helpful. The delivery times are brilliant. I would highly recommend Nicola Jane both for service and value for money.
1 / 5

reviewed by Julie
"Lucy Camisole (7005)"
Bought this product over and over and wouldn't be without it. Great fit and very comfortable to wear. Excellent all round customer service from Nicola Jane as always. A pleasure to deal wth and very prompt service.
5 / 5

reviewed by anonymous
"Excellent"
Kept informed of order progress. Goods delivered promptly with no delays.
5 / 5

reviewed by Vilna Millns
"Always Excellent"
Helpful people and prompt delivery. Thank you
5 / 5

reviewed by Cinzia
"Very Good Products And Service"
After 10 year of having my mastectomy I have decided that I needed help with my bras fitting and perhaps a new prosthesis. Visited the London shop and was very happy with my new bras and Truelife prosthesis! ??
5 / 5

reviewed by Barbara
Review
Excellent service ordered 2 Royce bras on tues received my order today Thursday thank you did this over phone very pleasant staff a delight to order from you and I will be using you firm again X
5 / 5

reviewed by anonymous
"Excellent Communication. Willing To Assist With Queries Etc"
Great service, i was kept posted at every stage.