Royal Mail UK Standard Delivery - £4.50
Orders over £150 - FREE standard delivery
Royal Mail Next Day Delivery - £8.95
Standard Delivery - Orders will be delivered within 2-4 working days from despatch. You will receive a Despatch Confirmation email with tracking details once the parcel is on it's way.
Next Day Delivery - To guarantee Next Day Delivery - please order by 4pm. This service is only available Monday -Thursday. Orders placed on a Friday, Saturday, Sunday or Bank Holiday will be received on the next working day.
We aim to despatch all orders as soon as possible by Royal Mail (excluding weekends and UK Bank Holidays). Orders are sent out in plain packaging with just our return address – no logo. All orders are shipped from the UK and times above are GMT/BST.
Royal Mail International Delivery - £10.00
For customers living outside the UK the delivery will take 10-15 working days for orders sent to Europe and the rest of the world.
Orders will be sent out via Royal Mail Overseas Registered Delivery. Please note that customs and duty charges may apply to your order, dependent on the destination of the parcel.
Unfortunately we are currently not able to deliver to the following countries: Albania, Argentina, Aruba, Bangladesh, Belize, Benin, Botswana, Cameroon, Cuba, Ethiopia, Ghana, India, Iran, Kuwait, Lebanon, Moldavia, Nigeria, Pakistan, Philippines, Portugal, Rwanda, Spain, Uganda, Zambia, Zimbabwe. For further information please call us on +44 1243 537300 (from outside the UK).
Out of Stock Items
If your item is out of stock, a message will appear at the time of ordering and again on your Order Confirmation email. If an item is out of stock and due within two weeks, we will hold the in-stock items until everything is available. If you would like us to ‘part-despatch’ your order, please email email@example.com or call us on 01243 537300. For items out of stock for longer than 2 weeks, we will automatically despatch the items that are in stock. Please note that we will take full payment at the time the order is placed.
Tracking Your Order
Both of our delivery options can be tracked on the Royal Mail website. You will receive your tracking information via your Despatch Confirmation email and if you provide a mobile number at the time of ordering you will also receive tracking information via text message. If you do not receive any tracking information please email firstname.lastname@example.org or call us on 01243 537300 for your specific tracking number
Frequently asked questions
What countries do you deliver to?
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How much will my delivery cost?
What happens if I am out when my parcel is delivered?
What do I do if my delivery hasn't arrived within the specified time?