We are shipping within the UK as normal during the current lockdown. We have undertaken strict measures to ensure our workplace is COVID Secure. It may take a little longer than normal to receive your orders as our shipping partners are experiencing high levels of demand.
Royal Mail UK Standard Delivery - £3.50
Orders over £150 - FREE standard delivery
Orders will be delivered within 2-4 working days from despatch. You will receive a Despatch Confirmation email with tracking details once the parcel is on it's way.
We aim to despatch all orders as soon as possible by Royal Mail (excluding weekends and UK Bank Holidays). Orders are sent out in plain packaging with just our return address – no logo. All orders are shipped from the UK and times above are GMT/BST
Royal Mail International Delivery - £10.00
Despite the best efforts by Royal Mail to continue to provide an excellent service, due to COVID and BREXIT some delays and disruptions are expected.
For customers living outside the UK the delivery will take 10-15 working days for orders sent to Europe and the rest of the world.
Orders will be sent out via Royal Mail Overseas Registered Delivery, the postal charges are as follows;
Unfortunately we are currently not able to deliver to the following countries: Albania, Argentina, Aruba, Bangladesh, Belize, Benin, Botswana, Cameroon, Cuba, Ethiopia, Ghana, India, Iran, Kuwait, Lebanon, Moldavia, Nigeria, Pakistan, Philippines, Rwanda, Uganda, Zambia, Zimbabwe. For further information please call us on +44 1243 537300 (from outside the UK).
Out of Stock Items
If your item is out of stock, a message will appear at the time of ordering and again on your Order Confirmation email. If an item is out of stock and due within two weeks, we will hold the in-stock items until everything is available. If you would like us to ‘part-despatch’ your order, please email email@example.com or call us on 01243 537300. For items out of stock for longer than 2 weeks, we will automatically despatch the items that are in stock. Please note that we will take full payment at the time the order is placed.
Both of our delivery options can be tracked on the Royal Mail website. You will receive your tracking information via your Despatch Confirmation email and if you provide a mobile number at the time of ordering you will also receive tracking information via text message. If you do not receive any tracking information please email firstname.lastname@example.org or call us on 01243 537300 for your specific tracking number
Tracking Your Order
Frequently asked questions
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