Nicola Jane, the mastectomy lingerie and swimwear specialist, has been named Winners of ECMOD Awards for Business Excellence in 2009 for Women's Apparel.
General Manager, Claire Marie Farrar and Customer Service Manager, Melissa Reeve from Nicola Jane attended a fabulous Oscar style awards ceremony presented by renowned news reader Dermot Murnaghan at the Lancaster London Hotel, London.
The highly acclaimed ECMOD awards give companies the opportunity to show case their success stories and to highlight how they are improving within the mail order industry. The ECMOD brand is synonymous with high level educational, information sharing and networking engaged in catalogue, online and multi-channel retailing, specifically business to customer orientated companies.
Melissa Reeve, Customer Services Manager who represented Nicola Jane on the evening commented, “Everyone is absolutely thrilled that we are Winners of such a prestigious award especially considering the tough competition in our category. The nature of our business is very sensitive for many women. We provide our customers with a truly personal service and treat our customers with the utmost respect in what are often emotional and difficult circumstances. Our testimonials speak volumes about the service we offer and it is great for our team to be acknowledged with a celebrated award.”
As winners of this award Nicola Jane are recognised for the on-going commitment to innovation and high standards delivered through their marketing strategies; both through their website and catalogue.
Other winners on the night included Cath Kidston, Not on the High Street.com and Jonny Boden of Boden, receiving a special award for Lifetime Achievement.
Claire Marie, Nicola Jane’s General Manager commented, “We work hard to ensure we are always developing new marketing techniques and maintaining our excellent position in the industry. Winning this award is a proud moment for us to be recognised for all our hard work, supported by our fantastic team. Everyone has played such an important part in our success - from the Customer Service Team to despatch staff. I would like to thank everyone at Nicola Jane for their fantastic work.”