5 / 5

reviewed by Jacqueline Morse
"Recommend A Visit With Katrina"
Had a fitting appointment with Katrina today and she is the absolute best. She has so much knowledge and has given me great advice.
5 / 5

reviewed by anonymous
"All Swimwear Is Very Good."
I like your range of swimwear but you do not appear to have the full range of sizes. Will you be producing more swimsuits in full range of sizes, I am a 14 and you seem to be all out of this size. It’s only June!
5 / 5

reviewed by anonymous
"All Swimwear Is Very Good."
I like your range of swimwear but you do not appear to have the full range of sizes. Will you be producing more swimsuits in full range of sizes, I am a 14 and you seem to be all out of this size. It’s only June!
5 / 5

reviewed by Sue Milner
"Love The New Brochure!"
Love the fact that you are promoting reuseable materials. Love that you are showing those brave ladies uncovered and telling their stories.
5 / 5

reviewed by HelenBee
"Wonderful!"
Great service - the order arrived so swiftly and in great packaging.
5 / 5

reviewed by Jacqueline Jenkins
"So Comfortable After A Long Time Of Struggling"
Received my new mastectomy bra today and finding it really comfortable .The help you gave over the phone with deciding its size worked out perfectly . Thankyou so much. Also the new swimsuit and breast form is brilliant ….covers the decolletage really well and is chic
5 / 5

reviewed by Julie
"Great!"
I ordered the wrong size so had to send my swim suit back, but phoned Nicola Jane and told me what to do for returning and ordering another size. My new order was sent out to me very quickly and very friendly and helpful staff. Thank you.
5 / 5

reviewed by HJ Bruce
"Great Customer Service"
Staff are extremely friendly and efficient. Called me back promptly to clarify when I could expect the item
5 / 5

reviewed by Jennie Sullivan
"Great And Quick Delivery"
Products came quick and safely with no problems. Always found the customer service helpful and easy to get hold of. Would always recommend the products and company
5 / 5

reviewed by Sam
"Chichester Shop"
I had a fitting in the shop today. I had my surgery in lockdown and was desperate to get a fitting and buy some bras with hidden pockets. I now feel positive about my future. The lady was lovely and understanding. I now feel confident about the summer ahead in my new sun tops, swimsuit and bras. Thanks so much Sarah and Nicole Jane xxxx
5 / 5

reviewed by Marion
"Great Selection For All"
Very good service. I was so pleased with the website. Full of information and advice.
5 / 5

reviewed by CarolyG
"Brilliant Service"
Thoroughly recommend Nicola Jane. The orders arrive quickly but also returns are dealt with quickly & with no fuss.
5 / 5

reviewed by anonymous
"First Rate"
Just wanted to say the service is fab. Free returns, No rush to return if you have to, and delivery is really prompt. Great company, keep up the good work.
5 / 5

reviewed by Maz
"So Helpful! Excellent Service"
I have called for advice several times and have always received professional, constructive and compassionate assistance. Delivery prompt and no issue with returns
5 / 5

reviewed by anonymous
"Great Service"
Bra arrived two days after my order was placed, despite Covid and despite Postal “difficulties”. Can’t be faulted. Thank you.
5 / 5

reviewed by Margaret Scott
"Lovely Bra"
Maisie bra is a good fit. Prosthesis fists well into pocket. love the colour ordered blush.
lovely bra - thank you
5 / 5

reviewed by anonymous
"Excellent"
Excellent service and products. Highly recommend Nicola Jane
5 / 5

reviewed by Pauline
"Perfect"
Fast and efficient service, very impressed with the way the order was dealt with, have just ordered another one today. Would definitely recommend your company to others.
5 / 5

reviewed by Medina
"Excellent Service"
I sent back the first breast form I ordered on a Friday as it wasn't quite right, and received the replacement the following Wednesday! Very impressed, thank you.
5 / 5

reviewed by Joy Barrell
"Service"
I always purchase my bras from Nicolajane and cannot recommend them and the bras enough. Delivery time is very good and any returns are dealt with promptly.
5 / 5

reviewed by Julie
"Excellent Customer Service!"
The lovely lady that dealt with my query and concerns in regard of my elderly mother was factual and empathetic. Because of Covid there was a bit of trial and error for size/fit on my side but ordering and returns were quick and pain free.
5 / 5

reviewed by Charlie
"Wonderful Service"
I have made two orders over the phone and on both occasions I have had the most wonderful service. As a trans person it is so pleasant to not be judged, and treated as a valued customer.

I thank the staff at Nicola Jane for their professional efficient and friendly service
5 / 5

reviewed by Caroline G
"So Impressed"
Ordered my first ever Beth bra from my bed early one Friday morning. Received an email at 11.30 to say it had been despatched! Arrived on the Monday. Wow!
5 / 5

reviewed by anonymous
"Fast Delivery"
When I ordered my item, we had just gone into lockdown and I thought that would quite rightly delay the delivery, but it came really quick. Thanks so much!
5 / 5

reviewed by Wendy
"Excellent"
Never had a problem with purchases.
5 / 5

reviewed by anonymous
"Excellent Service"
I have been buying from Nicola Jane for 13 years, since my mastectomy. Initially I needed help and guidance and nothing was too much trouble for the lovely staff. Since then I have purchased many bras from this firm and the service has been second to none on each occasion. Well done Nicola Jane.
5 / 5

reviewed by anonymous
"Great Customer Service"
Ordered Wrong Size Online By Mistake. Order Amended By Phone Very Easily. Too Small When Arrived. Replaced With Larger Size Promptly And Without Any Trouble. Overall Great Customer Service
5 / 5

reviewed by Colette
"Excellent Service"
I placed my order on a Thursday night and received an email on Friday saying my order was despatched. I took delivery by post on Monday morning. Excellent service and great product.
5 / 5

reviewed by Julia
"Very Helpful"
Great customer service! I wasn't sure which bra to go for but the lady I spoke to was really helpful and advised me which bra would be best for me. Thank you Nicola Jane!
5 / 5

reviewed by MARY ANN MOORE
Review
The service from Nicola Jane is excellent recieve my package in a few days .
5 / 5

reviewed by sandra tipping
"Front Fastening Bra With Silver"
Very good service. i needed to speak to someone on the phone it was nice to be able to contact someone and the person was very helpful and obviously sensitive to my situation just what's needed at times like this. Also the goods arrived within the time limit as promised, communication by email very good.
5 / 5

reviewed by anonymous
"Prompt, Problem Free Service"
Product arrived promptly. Website very easy to use.
5 / 5

reviewed by Heather Bennett
Review
Wonderful service. Items arrived within 2 days.
5 / 5

reviewed by Barbara O'Neill
"Excellent Service"
I was very impressed by the efficient service and prompt processing and dispatch of my order. It arrived in New Zealand in a very quick time and I was also very happy that I could order a replacement swimsuit before the return one was received by you with absolutely no hassle.
5 / 5

reviewed by Barbara
"Very Good Service"
Easy to use website and good and fast service
5 / 5

reviewed by Pamela Kibble
"Fast, Professional Service"
I really appreciated the quick service I received in ordering from Australia - product arrived in 8 days which was excellent
5 / 5

reviewed by anonymous
"Excellent"
The staff and service is excellent. Kind and knowledgable. Really helpful. I had wasted money buying mascetomy bras elsewhere. Will stick to Nicola Jane!
5 / 5

reviewed by Anna Mason
"So Helpful"
I cannot thank NJ enough for their service and helpfulness I felt very insecure as I struggled with the heat and my expensive Gel boob but thanks to a lovely lady on the helpline and the astonishingly good returns service (wrong size first time) I am now happy and comfortable. This is the second time you have turned up trumps and yes I will recommend you.
5 / 5

reviewed by anonymous
"Fast And Efficient Service"
I received my product in Australia promptly and packaged properly. Though the product was not quite what I was searching for I would highly recommend Nicola Jane.
5 / 5

reviewed by anonymous
"12 Years Of Buying With Nicolajane"
Excellent!
5 / 5

reviewed by Jan
"Good Service"
Very good efficient service. I had to return an item as I had bought the wrong size. Not a problem, new size sent very quickly.
5 / 5

reviewed by anonymous
Review
The customer service is always fast and very efficient. I have used Nicola Jane for about 6 years and have never had a bad result
5 / 5

reviewed by Jacqueline Lawrance
Review
As always the delivery and communication was excellent.
5 / 5

reviewed by John Hennessy
"The Nicola Jane Team Are Excellent"
Gemma and many contacts at Nicola Jane have been understanding, supportive and helpful to me. Good customer service is appreciated, and I remain loyal to this brand not only because the product quality is great, but that the customer service goes hand in hand with it.
5 / 5

reviewed by Patricia Taylor
"Excellent"
Quick and easy ordering process, good communication and prompt delivery
5 / 5

reviewed by anonymous
Review
Amazing turnaround time for every order I have placed on line or by phone.
5 / 5

reviewed by Ada's nana
"So Comfortable"
I wondered when a pocketed comfort bra would come on the market. When I saw this I purchased straight away. With no hooks and a seamfree design it is the ultimate comfort bra. I have experienced pain in my back and underarm since having my mastectomy, this bra has reduced that pain considerably. It is not suitable for some 'v' neck tops but other than that it is perfect.
5 / 5

reviewed by Dana Fratila
"Accurate And Reliable."
I have been buying mastectomy products from you for a number of years. Every time, the order was correctly and completely delivered, in a timely manner to this end of the world. Also, the questions I asked through email were kindly and thoroughly answered. Thank you.
5 / 5

reviewed by Vivienne Merryweather
"Excellent Service"
the service I receive from Nicola Jane is always excellent. This product arrived very quickly and well packed.
5 / 5

reviewed by Pearl Margerison
"Professional And Helpful Service"
Have dealt with Nicola Jane since 2008 and have to say the service and goods received are both excellent. Nothing too much trouble when needing help or guidance. Many thanks to all the staff