5 / 5

reviewed by
"Excellent Service"
the service I receive from Nicola Jane is always excellent. This product arrived very quickly and well packed.
5 / 5

reviewed by
"Professional And Helpful Service"
Have dealt with Nicola Jane since 2008 and have to say the service and goods received are both excellent. Nothing too much trouble when needing help or guidance. Many thanks to all the staff
5 / 5

reviewed by
"A Promise Kept!"
A very prompt, efficient service. Would recommend.
5 / 5

reviewed by
"Super Fit!"
Excellent quality and very supportive fit.
5 / 5

reviewed by
"Fabulous Bra"
I've been buying theses bras for the past 5 years. I have them in all colours .. It's comfortable and the lace gives me confidence as I know Sit close to my chest if I lean forward. Disappointed that this bra will be discontinued.
5 / 5

reviewed by
"Excellent Service"
I have purchased several items, prostheses and swimsuits from Nicola Jane over the past 6 years. The service is second to none. I have telephoned for advice and have found this really helpful. The delivery times are brilliant. I would highly recommend Nicola Jane both for service and value for money.
1 / 5

reviewed by
"Lucy Camisole (7005)"
Bought this product over and over and wouldn't be without it. Great fit and very comfortable to wear. Excellent all round customer service from Nicola Jane as always. A pleasure to deal wth and very prompt service.
5 / 5

reviewed by
"Excellent"
Kept informed of order progress. Goods delivered promptly with no delays.
5 / 5

reviewed by
"Always Excellent"
Helpful people and prompt delivery. Thank you
5 / 5

reviewed by
"Very Good Products And Service"
After 10 year of having my mastectomy I have decided that I needed help with my bras fitting and perhaps a new prosthesis. Visited the London shop and was very happy with my new bras and Truelife prosthesis! ??
5 / 5

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Review
Excellent service ordered 2 Royce bras on tues received my order today Thursday thank you did this over phone very pleasant staff a delight to order from you and I will be using you firm again X
5 / 5

reviewed by
"Excellent Communication. Willing To Assist With Queries Etc"
Great service, i was kept posted at every stage.
5 / 5

reviewed by
Review
Very good response to my order, delivery very good thank you you very much. Would use again .
5 / 5

reviewed by
"First Purchase"
Incredibly efficient internet service and great product (foam breastforms)
5 / 5

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Review
Realicé el pedido desde España un viernes y el jueves siguiente ya tenía lo tenía en mi casa. Servicio impecable
5 / 5

reviewed by
"Great Service!"
I ordered a bra, then returned it twice to get the right size. When I had the right size I ordered two more. They were all delivered very quickly and with no problems whatsoever
5 / 5

reviewed by
"Service"
The item I purchased was dispatched to me quickly and securely. It is good to know too that returns are possible if necessary.
5 / 5

reviewed by
Review
Great company to deal with and any problems are sorted swiftly
5 / 5

reviewed by
"Wear It And Forget It"
This is so comfortable and lightweight, can be worn all day without the weight of similar products.
5 / 5

reviewed by
"Great Service"
Easy to order, came quicker than expected, no issues at all. Very happy.
5 / 5

reviewed by
"Service"
very pleased with service advice and delivery. Its a very difficult journey to be fitted with a nice bra after having a operation. nothing was too much trouble even with me ordering the wrong size a couple of times
5 / 5

reviewed by
Review
Excellent fast service - can't fault it.
5 / 5

reviewed by
Review
Any telephone call I have made has been dealt with in a very friendly and efficient manner. All orders made both by telephone and on-line have been received by return. An excellent service. Thank you.
5 / 5

reviewed by
"Great Service"
returns and re-orders easy and quick, always good advice.
5 / 5

reviewed by
"Best Service Ever"
Rang to order two bras for mum at half past 3 on a Friday afternoon and opted for 1st class delivery. Couldn't believe it when the postman delivered the parcel the next morning. Fantastic service and very pleasant and efficient customer service personnel. Just hope the bras fit mum now! Thank you so much.
5 / 5

reviewed by
"Customer Service"
The service I get from Nicola Jane is always efficient, with a quick turn around from ordering to receiving my order.
5 / 5

reviewed by
"Prompt"
Had to return and re-order correct sizes and all of this was done at ease. Online service was easy to follow. Would like to visit the store for personal service.
5 / 5

reviewed by
Review
The service from Nicola Jane is the best. If you want helpful advice and rtecommendations then this is what you get.
5 / 5

reviewed by
"Caring"
48 hours post-op called to order a bra. Lines were busy but was able to leave an number and shortly a lovely lady called Poppy phoned back. It was proving a very emotional time but she was so caring and patient. Great customer service.
5 / 5

reviewed by
"Service"
Always efficient service
5 / 5

reviewed by
Review
I have always had excellent service. This is the same make and style I was recommended when I first visited Nicola Jane and I always buy another when one wears out.
4 / 5

reviewed by
"Great Value For Money And A Real Looking Comfortable Prosthesis"
My prosthesis sometimes felt too heavy and I needed a break, this has helped with that. Much lighter but still very good shape. I would also like to say I have received first class customer service from the team at Nicola jane on the couple of occasions I have used them and will definitely be using them again.
5 / 5

reviewed by
"Fantastic Customer Service"
As always great customer service, easy to use website and goods recieved with no delay.
4 / 5

reviewed by
Review
Efficient service and speedy delivery.
5 / 5

reviewed by
"Service"
Your service was excellent and fast
5 / 5

reviewed by
"Excellent Service"
I can always rely on Nicola Jane to deliver my purchased items quickly which is great if you need something in a hurry.
5 / 5

reviewed by
Review
I love the service I get from Nicola Jane. I just wish the shop was nearer although orders come so quickly and a great response on the phone if you need to call.. But I would just like to pop in a bra shop more often.
5 / 5

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"Deffo Recommend"
Great service had to send one back as I ordered wrong size but excanged within a couple of days.
5 / 5

reviewed by
"Excellent Service"
The service I have received has been brilliant. Absolutely no hassle to return or change an item, even after several weeks (providing it hasn't been worn).
5 / 5

reviewed by
"Great Service"
Had to exchange item for another size. All went smoothly and quickly and had a call from NJ to say new item on its way
5 / 5

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"Very Efficient"
My product arrived very promptly
5 / 5

reviewed by
"Excellent"
Very helpful when I inadvertantly ordered the wrong size, exchanged promptly, excellent service
5 / 5

reviewed by
"Excellent"
The website was very user-friendly. My order, which I am completely satisfied with, arrived promptly. No problems - very efficient.
2 / 5

reviewed by
"Poor Delivery"
Although the correct address was on the package, it was delivered to the wrong address first, causing disturbance to the house-owner and a delay in my receiving it, especially as I paid extra to have it delivered first class.
Nicola Jane Customer Service Team:Thank you for your recent review. I am sorry to hear that your parcel was delivered to the wrong address by your postman. Please be assured we do our very best to ensure your order is delivered on time and to the correct address, however it would appear this occasion there was an error made by your local postman, I am sorry for any inconvenience caused. Kind regards Emily - Nicola Jane Customer Service.
5 / 5

reviewed by
"Superb Service"
I have ordered from Nicola Jane on a few occasions and have always found their service to be faultless. The staff are always helpful and polite and I would not hesitate to recommend this company to others.
5 / 5

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Review
Great service, ordered and received it next day standard service. I enjoy visiting the shop in Chichester always pleasant helpful staff but sometimes I do not have time to travel to there, ordering service excellent
5 / 5

reviewed by
Review
Always friendly and helpful.
3 / 5

reviewed by
"Posting Time"
I ordered 3 bra's on a Monday before 3.30 but they were not posted that day as per your promise in your catalogue. I received an email on the Wednesday to say they had been posted.
Nicola Jane Customer Service Team:Thank you for your recent purchase and for taking the time to post your review. I am sorry to hear your order was not despatched on the same day as your order was placed. As promised we always aim to despatch your order the same day when possible. Occasionally if an item is out of stock your despatch date will be slightly delayed. If an item is out of stock, an 'out of stock' symbol will appear at the time the order is placed. Please accept my apologies for the delay and for any inconvenience caused. Kind regards Emily
5 / 5

reviewed by
Review
I have been using 'Nicola Jane' for 4 yrs and have found their service excellent and I really appreciated their help in choosing the bra of the right size and fitting for me just after my operation.
5 / 5

reviewed by
Review
Great service and quick delivery .