If you are not 100% happy with your order for any reason at all, simply return it to us free of charge (UK only) for a full refund or speedy exchange. Click here for more details.

At Nicola Jane we appreciate that selecting the right item, size and fit can be difficult, that is why we have put together some helpful tips and advice on our website and in all of our catalogues to assist with your order.

Customer Service at its best

At Nicola Jane nothing is more important than giving you a first class customer service. So if you need any help, from fitting advice to product information, or simply fancy a chat before placing your order, please do not hesitate to call our award-winning customer service team
on: 0845 265 7595.

Nicola Jane “know-how”

All of our Customer Service Advisors are fully trained in bra and prosthesis fitting and are a dab hand at fitting you – even over the phone! So if you are unsure about your size and would like some help, please call us.

1st Class delivery service

We endeavour to despatch all orders received by 3.30pm the same day. We use Royal Mail 1st Class delivery for a speedy service and if we are out of stock we will notify you straight away.